Privacy policy

OVERVIEW

This Privacy Policy describes how Lickles (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

When you visit our site, we may collect the following information:

1. Personal Information You Provide
 • Name
 • Billing and shipping address
 • Email address
 • Phone number
 • Payment details (processed securely via third-party payment gateways; we do not store card details)

2. Automatically Collected Information
 • IP address
 • Browser type and device information
 • Pages viewed and interactions on the site
 • Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use your information to:
 • Process and fulfill orders
 • Communicate with you regarding your order, returns, or support requests
 • Improve our website, products, and customer experience
 • Send promotional emails or updates (only if you opt in)
 • Detect and prevent fraud or misuse
 • Comply with legal and regulatory obligations

COOKIES

We use cookies to:
 • Enable core website functionality
 • Remember your preferences
 • Analyze traffic and user behavior

You may disable cookies through your browser settings; however, some site features may not function properly.

SHARING YOUR INFORMATION

We share your personal information only when necessary, including with:
 • Shopify (our e-commerce platform)
 • Payment gateways and logistics partners
 • Analytics and marketing tools (e.g., Google Analytics)
 • Legal or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information to third parties.

DATA SECURITY

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information only for as long as necessary to:
 • Fulfill the purposes outlined in this policy
 • Comply with legal, tax, or regulatory requirements

YOUR RIGHTS

You have the right to:
 • Access the personal information we hold about you
 • Request correction or deletion of your information
 • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at customercare@licklesnacks.com.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

CHILDREN’S INFORMATION

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of India.

CONTACT US

For questions, concerns, or requests regarding this Privacy Policy, contact us at:
📧 customercare@licklesnacks.com